Skip to main content
Book & Manage
Information
Nomad Club
About Us
English (GB)
Қазақ тілі
Русский
Submit a Request
Help centre
For example:
Baggage
,
Check-in
Nomad Club
Changes to Nomad Club Programme
Registration in the Nomad Club Programme
Membership card
Claim missing points
Update profile
Elite Programs and Benefits
Award tickets
Award upgrade
Flight delay or cancellation
Seasonal or operational schedule changes
Flight Status
Tickets
Bookings and registration
Fares and fees
Payment methods
Booking management
Ticket replacement and refund
Baggage and hand luggage
Lost, Delayed or Damaged Baggage
Baggage rules and regulations
Hand luggage
Animal transportation
Dangerous goods
Additional services
MySEAT service
MyBAGGAGE service (extra baggage)
MyUPGRADE service (service class upgrade)
MyMAIL service
MyPress service
Air Astana e-voucher
Air Astana gift cards
Flight preparation
Board code of conduct
Flights with children and during pregnancy
Passengers with special needs
Flight Check In
Check-in rules
Online Check-In
Mobile boarding pass
Airport check-in
On-board experience
Business class
Sleeping economy class
Economy class
Onboard dining
In-Flight Entertainment
