Flights with children and during pregnancy

  • What medical note is needed for pregnancies over 32/34 weeks?

    Pregnant women with a gestational age of more than 34 weeks in case of single pregnancy, and more than 32 weeks in case of multiple pregnancy are transported in the presence of a medical advisory committee's opinion. The conclusion should be drawn up according to the form №026/u, approved by the order of the Acting Minister of Health of the Republic of Kazakhstan from October 30, 2020 № 175/2020 "On approval of the forms of record documentation in the field of health care". When flying from foreign cities - the report must be translated into English. The period of validity of the conclusion will last for 30 days. No exchange card required.

  • Buying tickets for children and infants

    In case you have already purchased tickets for adults and you need to purchase a ticket for a child from 2 to 15 years of age or for an infant under 2 years of age, you will be able to purchase such a ticket only at the company's sales offices, through an online consultant at help.airastana.com or WhatsApp, as well as through the booking and information centre. Phone numbers and addresses can be found at the link - Contacts

  • What discounts are available for children?

    Discount depends on routes:

    • Infants under 2 years travel free of charge on domestic flights, and children from 2 to 14 years travel at a 50% discount off the applicable adult fare;
    • on international flights from Kazakhstan to/from foreign countries, infants under 2 years old travel for free; on international flights between foreign countries via Kazakhstan, infants under 2 years old travel at a discount of 90% of the applicable adult fare. Children from 2 to 11 years inclusive on international flights to/from Kazakhstan travel at a discount of 50% off the full adult fare, and between foreign countries via Kazakhstan travel at a discount of 25% off the full adult fare. 

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  • Can unaccompanied minors fly on connecting flights?

    An unaccompanied minor transit flight is possible from/to Almaty (via Astana) from/to London, Frankfurt and Paris.

  • Can children fly abroad on their own?

    Yes, with verified service for the unaccompanied child's flight and required documents.

  • How far in advance do I have to come to check in when sending an unaccompanied child?

    The unaccompanied child must arrive at the airport for check-in at least 1.5-2 hours before departure since verification and completion of accompanying documents are required.

  • Can unaccompanied minor fly alone on a plane?

    Unaccompanied children (from 6 to 15 years old inclusive) are allowed for transportation on request of parents or legal guardians of the child. The service is available for 16 to 17 years old passengers as well.

  • How do I book a crib for my baby?

    To reserve a crib, notify your travel agent or fill out this web form. This service is free but only available with a MySEAT seat purchase.

  • Can I carry an infant car seat on board?

    Yes, you can if you issue a ticket for an infant with the provision of a separate seat. In this case, the width of the car seat must be at most 41 cm, and it must have mountings for fixation on the passenger seat. To confirm this service, please fill out this web form.

     

  • How late in pregnancy can I fly?

    Pregnant women are advised to fly no later than four weeks before their expected delivery date.

  • In what language do I need the certificate if flying out of a foreign airport?

    When departing from foreign airports, the document must be translated into the foreign language used in the country of departure.

  • In what cases in pregnancy condition you can refuse to take a flight?

    Transportation will be denied if you are expected to give birth in the next 7 calendar days.
    Also, Air Astana has the right to refuse to carry a pregnant woman if the immigration laws require it out of the destination country.

  • How soon can I travel after giving birth?

    Women after childbirth and newborn children are not allowed to be transported within the first 7 calendar days after the child's birth.

  • What kind of certificate do pregnant women need for a flight?

    A pregnancy certificate and a satisfactory health state are required for the flight. If you are more than 34 weeks pregnant with a singleton and 32 weeks pregnant with multiple pregnancies, you must have a medical advisory board (form No. 026/u).

    Read more here