Tickets
Bookings and registration
- Can I book a plane ticket for a kid after adult tickets have already been booked?
- Can I change the passenger on the ticket?
- Can I redeem a Booking on the website I booked through the Call Centre?
- Do I have to print out my ticket before I fly out?
- How long is my Booking valid?
- I can't book a ticket for a child. Why?
Fares and fees
- Do I have to pay the service fee again when rebooking a ticket for another date?
- Do pensioners get discount on flights? How can I buy a ticket?
- Do students get discounts on flight? How can I buy a ticket?
- How can I buy a ticket for a WWII veteran?
- How can I buy a ticket without a service charge?
- How do I decipher the YQ charge on the ticket?
Booking management
- How do I get my official confirmation of Air Astana flights?
- How can I account for the business trip?
- If I buy a ticket with my ID card, can I leave with my passport or vice versa?
- What if at the time of departure the passport on which the ticket was purchased expires or expired during my trip?
- I already bought a ticket, but now I want to add baggage or select seats. How to do it?
- I can't find my ticket by passenger name and Booking number. Why?