The airline is ready to confirm the fact of the passenger's flight and provide a confirmation letter on the letterhead. A confirmation letter can be issued on the official website of the company by the direct link.
If the departure dates have been changed in your ticket, or confirmation letter is not uploaded from website, you need to write a request in free form and send it via this link. It is necessary to specify the passenger's full name, passport data, ticket number, destination, flight date, reason for request. The document is prepared within 5 working days and is provided free of charge
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