Fares and fees

No, you will not have to pay the service fee when you return.

Yes, you can purchase tickets under the age fare for persons aged 60 and older (at the time of departure) by following this link or contacting the sales offices,  Chat on our website or WhatsApp consultants, or company's call center.

Yes, you can purchase tickets at the youth fare for passengers between the ages of 12 and 25 at this link.
Please note* To purchase a youth fare ticket for passengers aged 12 to 15 years old inclusive, a request must be made for an unaccompanied child. You can buy the youth fare ticket for this category of passengers through our Sales Offices, WhatsApp or call-center.

To buy a ticket for WWII veterans, you need to contact the offices of air ticket sales with supporting documents and the original identity card.
You can contact the Information and Booking Center or WhatsApp consultants or Chat on our website if you have any additional questions.

There is no fee when you buy a ticket through Air Astana's mobile app.

YQ is a fee charged for aviation fuel.

UJ is a fee charged by the airport for passenger service. 

No, the fees are part of the final price of the ticket and must be paid.

Yes, the service charge is also refundable in the case of an involuntary ticket refund.

The service charge is non-refundable.

The airline makes these payments for aircraft and passenger services (fuel, air navigation, airport services).

The cost of an airline ticket consist of the following:
- fare;
- service fee;
- fuel surcharge;
- airport taxes.

MyCHOICE is a system of fare families that allows you to choose a fare according to your preferences.

MyCHOICE is available on all Air Astana routes and has three fare families in economy class: Basic, Classic and Plus and two in business class: Profitable Business and Flexible Business.

Premium Economy Class is available on all flights operated by our Embraer 190-E2 aircraft.
Premium Economy Class Privileges:
 - Fares are up to 35% cheaper than the equivalent Business Class fares;
 - Passengers have priority check-in and boarding;
 - Free baggage allowance of 2 pieces of baggage up to 32 kg each;
 - Seats in the forward cabin;
 - Welcome drinks;
 - Premium meals and a wide selection of snacks;
 - Nomad Club points are awarded in the same way as a business class;
 - Access to Air Astana lounges.

Passengers of the Sleeper Economy Class enjoy extra personal space at the front of the economy cabin, which is separated by special curtains during the flight to create a cozy and private environment.

For a comfortable sleep, passengers are provided with a mattress, a blanket, and a soft pillow. You can enjoy the latest movies and a wide selection of music and games through the personal KCTV entertainment system or the built-in individual system.

You can view the current list of flights where the Sleeper Economy Class is available at the following link.

Fares differ in their application rules.
You can compare fare families using the tables below:

This is a ticketing fee through our ticketing offices and our official website. There is no fee when you buy a ticket through Air Astana's mobile app.

Click here to read the fare rules for your flight ticket.

Air Astana has a wide range of fares.
Economy Class offers more than 10 types, divided into fare families (Basic, Classic and Plus). Business Class provides 4 types of fares in different price categories.
A limited number of all fare types are available on each flight. When a fare with a certain value runs out, it is no longer reflected in the schedule and the next highest-value fare will be available for sale.