Award tickets

There are no blackout dates for Nomad Club awards. Awards seats will be available on all flights, however Air Astana reserves the right to limit availability of seats for flight or upgrade awards on all flights and in all classes of service. Seats may still be available for sale, but not available for Nomad Club redemption. Members are advised to book well in advance for popular destinations and/or for peak season travel.

Any change must be made at least 3 days prior to departure for international flights and 1 day prior to departure for domestic flights.

Flight date changes on a award ticket can be made once without penalty if there are available seats in the authorized booking classes and if the deadline for applying for rebooking is met. All subsequent changes can only be made upon payment of a penalty of 3,000 points or 15,000 KZT from the participant's account. 

To change the date of travel, please contact Air Astana Call Center +7 727 2444477 or Help Center - help.airastana.com at least 3 working days in advance.

The minimum number of points for an award ticket is 10,000 points. You can find out the number of points needed for redemption by the following link: https://airastana.com/kaz-en/nomad-club/redeeming-points 

Members who have enough points can redeem them for Nomad Club rewards. You can get an award ticket or an upgrade.

According to the rules of the program, you can issue an award ticket for points, but in addition to this, you must pay airport fees.

You can issue an award ticket online, on the company's website: www.airastana.com - Nomad Club - Account overview - Manage points - Get an award ticket.