On-board experience
Business class
- Can I choose my desired seat on board free of charge with a Business Class ticket?
- Can I rebook or return a Business Class ticket for free?
- How much hand baggage can I take if I'm flying Business Class?
- What assistance will be provided in Business Class to a passenger in a wheelchair?
- How much baggage can I take with a Business Class ticket?
- What services are offered in business lounges?
Sleeping economy class
- What is a Sleeping Economy Class?
- What does Sleeping Economy Class include?
- How Nomad Club points are counted when I buy a Sleeping Economy Class?
- Can I rebook or return a Sleeping Economy Class ticket for free?
- If I bought a ticket in Sleeping Economy Class, will I have access to the Business Lounge?
- What is the difference between Sleeping Economy Class and regular Economy Class?
Onboard dining
- I have upgraded my travel class. Will the meal be the same as in business class?
- Do I have the option of ordering a special meal online?
- Can I order a special meal for the children?
- Can I ask for extra food on the plane?
- Can I ask for a meal outside of the general distribution?
- Can I bring my food on board?
In-Flight Entertainment
- Is Wi-Fi available on board?
- I have kids flying with me. Are there cartoons they can watch or games they can play?
- Before the flight I was offered to install the KCTV Stream program on my phone. What is this program all about?
- Can I read magazines in electronic format?
- What magazines can I read during the flight?
- What movies/music/programs does the inflight entertainment system have?