On-board experience
Business class
- Does Business Class have Wi-Fi?
- Can I choose my desired seat on board free of charge with a Business Class ticket?
- Can I rebook or return a Business Class ticket for free?
- How much hand baggage can I take if I'm flying Business Class?
- What assistance will be provided in Business Class to a passenger in a wheelchair?
- How much baggage can I take with a Business Class ticket?
Sleeping economy class
- How Nomad Club points are counted when I buy a Sleeping Economy Class?
- Can I rebook or return a Sleeping Economy Class ticket for free?
- If I bought a ticket in Sleeping Economy Class, will I have access to the Business Lounge?
- What is the difference between Sleeping Economy Class and regular Economy Class?
- What assistance will be provided to a passenger in a wheelchair in Sleeping Economy Class?
- What is included in the Sleeping Economy Travel Kit?
Premium Economy Class
- Can I rebook or return a Premium Economy Class ticket for free?
- What is the difference between Premium Economy Class and regular Economy Class?
- What assistance will be provided in Premium Economy Class to a passenger in a wheelchair?
- What kind of travel kit is offered to a Premium Economy Class passenger?
- Does Premium Economy Class get extra baggage as Business Class?
- What kind of meal is served for Premium Economy Class passengers?
In-Flight Entertainment
- Is Wi-Fi available on board?
- I have kids flying with me. Are there cartoons they can watch or games they can play?
- Before the flight I was offered to install the KCTV Stream program on my phone. What is this program all about?
- Can I read magazines in electronic format?
- What magazines can I read during the flight?
- What movies/music/programs does the inflight entertainment system have?