Onboard dining

Yes you can, please let the staff know in advance.

An extra food portion might not be available because meals are loaded in strict order of the passengers on board.

Food in hand baggage must comply with aviation safety rules: solids are allowed, while liquid and gelatinous food are not. Apples, nuts, granola bars, and hard cheese sandwiches are suitable. Yogurt, kefir, soft cheese, and jam are not suitable.

Yes, you can select the desired meal type at the time of ticket purchasing or later through the "Manage your bookings" section by clicking on the "Extra Services" tab. You can also contact our sales office, call center, or WhatsApp channels to order or clarify information.

Special meals may not be available depending on the route.

Yes, you can order baby food by contacting the sales office, by phone, or WhatsApp, as well as when purchasing a ticket on the website or later via the "Manage Booking" section on the Air Astana website or mobile app.

Meals prepared according to kosher rules are available on certain flights. Please contact your agent or us at least 24 hours before your flight.

We have several types of meals. Find the best fit by contacting the sales office, call center, WhatsApp channels, or through "Manage your Bookings" on the website or in the Air Astana app.

The consumption of alcohol brought on board is prohibited. 

Yes. You may order a meal at the time of purchasing your ticket or later (but no later than 24 hours before scheduled departure) through the "Manage booking" section on Air Astana's website or mobile app by clicking the "Additional services" tab.

You can order a special meal 24 hours before departure by telephone, web form, WhatsApp, sales office, or online via "Manage booking" on Air Astana's website or mobile application.
Special meals may only be available on the route.

No later than 24 hours before departure.

Yes, your meals will be the same as for all business-class passengers.

Yes, up to 24 hours before departure, by contacting the sales office, call center, WhatsApp channels, and online via "Manage booking" on the Air Astana website or mobile application.

Our onboard meals may contain peanuts, nuts, or derivatives thereof. For this reason, we cannot guarantee their absence from our diet. You may bring on board your food that is approved for carriage according to aviation security regulations.