Business class

Yes, some seats on board are available for free booking. If you want to book seats with a more comfortable layout and more legroom, you can use MySEAT service and book a comfortable seat from 11000 tenge on all Air Astana destinations. Read more about this service here.

It depends on what fare you purchased your ticket at. You can read more about our fares by following this link.

You can carry 2 bags no larger than 56 x 45 x 25 cm and weighing no more than 8 kg.

Information about the carry-on baggage allowance is available via the link.

Regardless of the travel class, passengers using a wheelchair will receive maximum assistance from the cabin crew.

At the check-in counter, if a request has been submitted in advance (no later than 24 hours before the scheduled flight), the passenger will be provided with a wheelchair and medical assistance to the aircraft or to their seat on board (depending on the selected service). Upon arrival, the passenger will be escorted and assisted to the arrivals hall and baggage claim. Detailed information is available at the link.

The checked baggage allowance for Business Class passengers is 2 pieces, up to 32 kg each.

Nomad Club members enjoy additional baggage privileges depending on their tier level:

• Diamond Level
  Business Class – 2 pieces × 32 kg

• Gold Level
  Business Class – 2 pieces × 32 kg

• Silver Level
  Business Class – 1 piece × 32 kg

Detailed information about the checked baggage allowance is available at the link.

This may vary depending on the airport, but the services usually include: Wi-Fi, snacks and beverages (buffet), comfortable lounge seating.

Information about the The Shanyraq business lounge and partner lounges can be found via the link.

Business Class passengers are offered travel kits with socks, oral hygiene kit, earplugs, sleep mask, disinfectant wipe, hand cream, pen and comb.

Holders of a Business Class invitation ticket, a Business Class boarding pass, and a "gold" or "diamond" Nomad Club card can visit the Business Lounge for free.

Passengers booking tickets online at the website may receive an email invitation to place a bid for an upgrade to business class, subject to seat availability and a confirmed booking for the relevant flight and date. This invitation will be sent after booking your flight on the airline’s website, provided the ticket is purchased at least 48 hours before departure.

You can also follow the provided link, enter the passenger’s last name and booking reference, and submit your offer.

If your bid is successful, we will notify you prior to departure and issue a new electronic ticket with a confirmed seat in business class.

Unfortunately, seats in Premium Economy, Sleeping Economy or Business classes are not available free of charge for pregnant women.

Business class information is available under "Information" - "On board" - "Business class".
You can also follow this link. 

Unfortunately, in Business Class passengers are not transported on a stretcher.

Information on stretcher passenger transportation is available via the link.

The number of points required to obtain an award ticket or an upgrade depends on the region, load factor, and seasonality, and is specified in the rewards chart on this page.

You can upgrade your travel class with Nomad Club points in one of the following ways:

1. Visit the nearest sales office and submit a request for an upgrade.

2. Contact the Call Centre

3. Complete the upgrade yourself online in your personal account by following the provided link.

4. Send a request directly to the Nomad Club Department.

Whether you are traveling in Business Class or Economy Class, you will enjoy healthy, delicious meals beautifully presented onboard. More details about Business Class dining are available via the link.

If you have specific dietary preferences, you can request special meals free of charge no later than 24 hours before departure. You may place your request through the Call Centre by phone, via WhatsApp, at your local sales office, or online through the “Manage My Booking” section on the Air Astana website or mobile app. You may also submit a request directly.

Please note that the availability of special meals may vary depending on the route.