MyBAGGAGE service (extra baggage)

Pre-paid Additional Baggage is available for flights operated on Air Astana only.

• The rates for pre-paid Additional Baggage apply to a one-way trip (outbound or return) to the place of the stopover or the final destination.
• Your pre-paid Additional Baggage is non-transferable to another passenger.
• Your pre-paid Additional Baggage has to be used in combination with the ticket you bought the extra baggage for.
• Air Astana’s Rules of Air Carriage of Passengers and Baggage is an integral part of these conditions.
• You are required to ensure that all the information you provide when making your reservation and purchasing the pre-paid Additional Baggage is complete.
• A pre-paid Additional Baggage cannot be purchased with the Travel Discount Certificate (TDC), the Gift Card, any voucher or Nomad Club points.
• You can pre-pay for up to 10 pieces of additional baggage.

Baggage allowance is determined according to the purchased ticket. The weight of one piece of baggage varies according to the booking class of the ticket (but cannot exceed 32 kg according to sanitary regulations):

• Business Class - 2 baggage items up to 32 kg each
• Sleeping Economy Class - 2 baggage pieces up to 23 kg each
• Economy Class - 0 to 2 baggage pieces up to 23 kg each.

The total sizes of each piece of baggage (length + width + height) are at most 158 cm. The additional baggage allowance is intended to increase your baggage allowance when you need it.

If more than the baggage allowance on the ticket is needed, Air Astana can buy an additional baggage allowance. It can be an extra piece of baggage, weight, or the size of a single seat. If you purchase an extra piece of luggage more than 36 hours before your flight, a 30% discount applies.

You can purchase extra baggage online with up to 30% discount up to 36 hours before your flight departure.

You can check the price of extra baggage on our official website. It is necessary open the tab "Book & Manage" - "Manage" - "Additional Services" - "Additional Baggage" then tap a button Calculate. You can use direct link. On the window that opens to view extra baggage fees, select your departure city and click "search".

You will be provided with the fare grid, where you can find out actual cost of additional luggage, cost with discount, cost for overweight, as well as for the place of oversized luggage on the selected direction.

You can purchase additional baggage online, at check-in desk at the airport, at Air Astana sales office, travel agency or with the help of our Call Center.

An extra piece of baggage can be purchased on the website of airline during travel arrangements, in "Manage My Booking" and during online check-in, at sales offices, booking and information center, at Air Astana check-in desks before departure, or at the agency that arranged the trip.

If you are a Nomad Club member, you are entitled to additional baggage allowance depending on your membership level. Diamond and Gold members are allowed extra 2 pieces of baggage (23 kg each for Economy class / 32 kg each for Business class). Silver members are allowed 1 additional piece of baggage.

On through routes with one or more stops less than 36 hours, Extra Baggage's rate is charged once for the whole journey. On through routes with one or more stops/stops over 36 hours or a U-turn: the rate for Extra Baggage is charged for each flight segment. In case the transportation is performed using separate tickets for each route segment, Extra Baggage is charged according to the published fares for each route indicated in the tickets.

The published free baggage allowance applies only to flights operated by Air Astana. For flights operated jointly with other airlines, the baggage rules of the operating carrier apply. If the journey involves two or more carriers, including codeshare flights, the baggage allowance of the dominant carrier on the route will apply. Any excess baggage beyond the ticketed allowance must be paid for based on the actual quantity and weight prior to the flight.

 A refund for additional baggage is possible before or after departure, provided there is confirmation that the service was not used.

One undivided piece of baggage may weigh no more than 32 kg, including any surcharge for excess baggage allowance. Baggage items weighing over 32 kg are not accepted as checked baggage. Transportation of such items must be arranged through cargo shipping services.