Airport check-in

  • What documents do I need to check in at the airport?

    Identity documents valid for air carriage in the territory of Kazakhstan are:

    • passport (for the citizens of the Republic of Kazakhstan - indicating IIN);
    • ID card (for citizens of the Republic of Kazakhstan - indicating IIN);
    • residence permit of a foreigner in the Republic of Kazakhstan (by indicating IIN);
    • a stateless person's certificate;
    • refugee certificate;
    • birth certificate (for Kazakhstan citizens under 16 years old);
    • diplomatic passport of the Republic of Kazakhstan;
    • service passport of the Republic of Kazakhstan;
    • seafarer identity card of the Republic of Kazakhstan;
    • certificate of return;
    • travel document.
  • How long does it take to check in at the airport?

    Check-in at the airport begins on later than 2 hours before the departure time, or in accordance with the rules of the departure airport (3 hours or more).

     

  • How to avoid queues at the airport?

    • Check the schedule
    • Arrive early
    • Complete online registration (if available)