Membership card

  • How to get a plastic card?

    There is no need to acquire a plastic card, as you can also use the virtual card. The virtual card can be presented via the mobile application Air Astana.

    To get a plastic card, you need:
    1. to be registered in the Nomad Club Programme
    2. to specify the delivery address of the card on the account page (in Latin letters);
    3. to claim your first points from the date of registration
    If all the above items are observed, according to the Terms and Conditions of Nomad Club, the card will be issued and delivered to the address specified in the personal account within 2-4 weeks.

  • Lost or damaged Nomad Club card. My card expired. How do I get a new one?

    In order to restore lost, damaged or expired card, you need to send a request to the Nomad Club department using the link.

    Before sending a request, please check a delivery address in your profile.

    According to the rules of Nomad Club, the card will be delivered to your address within 2-4 weeks.