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Help centre
For example:
Baggage
,
Check-in
Air Astana Help Centre
Baggage and hand luggage
Baggage and hand luggage
Lost, Delayed or Damaged Baggage
Limitation of Baggage Liability
Damaged Baggage
How Long Does It Take to Track Missing Baggage?
Lost or Delayed Baggage
Baggage rules and regulations
Transportation of sports baggage.
Oversized and non-standard baggage.
I have a connecting flight. How do I check in my baggage?
How to properly pack your baggage?
What Items Are Prohibited in Checked Baggage?
Additional baggage.
Hand luggage
What is hand luggage?
Can sharp objects be carried in hand luggage?
Transporting Medical Items in Hand Luggage: What You Need to Know
Can I carry liquids in my hand baggage?
How do I bring a musical instruments on a plane?
Can I take electronic cigarettes in my hand luggage?
Animal transportation
Carriage of pets
How much does it cost to transport a pet?
Rules and Requirements for Carrying Pets in the Aircraft Cabin
How to organize the transportation of rodents and birds?
How to transport aquarium fish?
Rules for Transporting Animals in the Cargo Hold
Dangerous goods
What are the conditions for transporting weapons?
What are the gun shipping costs?
Can I carry weapons and ammunition?
Can I carry e-cigarettes?
What are the rules for transporting replacement batteries?
What are the rules for transportation of built-in batteries?
