Online Check-In

Online check-in (with the option to print a boarding pass) is open for the following routes:

• Within Kazakhstan;
• from Kazakhstan to Istanbul (IST), Bishkek (FRU), Tbilisi (TBS), Antalya (AYT) (except charter flights), Male (MLE) (except charter flights), Tashkent (TAS), Baku (GYD), Dushanbe (DYU);
• from Amsterdam (AMS), Dubai (DXB), Baku (GYD), Frankfurt (FRA), London (LHR), Bishkek (FRU), Istanbul (IST), Tbilisi (TBS) to Kazakhstan.

Online check-in without the option to print a boarding pass is open for the following international routes:

• from Kazakhstan to Amsterdam (AMS), Frankfurt (FRA), London (LHR) (without the possibility of changing places online), Bangkok (BKK), Phuket (HKT), Dubai (DXB), Delhi (DEL), Beijing (PEK), Seoul (ICN), Jeddah (JED), Urumqi (URC), Medina (MED), Abu-Dhabi (AUH), Phu Quoc (PQC);
• from Seoul (ICN), Male (MLE) (except charter flights), Antalya (AYT) (except charter flights), Tashkent (TAS), Bangkok (BKK), Phuket (HKT), Beijing (PEK), Dushanbe (DYU), Delhi (DEL), Jeddah (JED), Urumqi (URC), Dushanbe (DYU), Phu Quoc (PQC) to Kazakhstan.

Online check-in is fully closed for the all charter flights.

Mobile check-in is open for the following routes:

• From Astana, Almaty, Ust-Kamenogorsk, Kyzylorda, Shymkent, Aktobe, Aktau, Atyrau, Uralsk, Kostanay to other cities of Kazakhstan;
• From Tbilisi, Bishkek, Istanbul, Dubai, Amsterdam, Frankfurt, London to Kazakhstan;
• From Almaty to Bishkek, Istanbul, Male, Tashkent, Tbilisi, Dushanbe and Baku.

Online check-in is available by the direct link.

Online check-in opens 36 hours before departure and ends 60 minutes prior to departure.

Online check-in is available by the link.

You can drop off your baggage while check-in is open. The check-in deadline is 40 minutes before departure and at some international airports it is 60 minutes before schedule departure. Airports have special counters for passengers who have already checked in online and only want to check their luggage. You can also use any Air Astana check-in desk.

Online check-in is available by the link.

1. It is necessary to make sure that the data entered on the site is correct.
2. Probably your airport does not have an online check-in option. 
3. You are trying to check in an unaccompanied child or passenger on a stretcher.

If you were unable to check in online, please do so at the airport check-in desks. Some airports (currently Almaty and Astana airports) have a self-check-in kiosk you can use in the terminal. 

Online check-in is available by the link.

You'll get all boarding passes at once when you fly with Air Astana flights. For some flights, there might be restrictions on the issuance of boarding passes, but check-in itself is available.

You can specify the number of extra baggage pieces during online check-in. Online check-in is available by the link. 

No, unaccompanied children must arrive at the airport to check in before departure.
Also, the web check-in is not available for:

• passengers with an extra seat;
• passengers on a stretcher.

For the following passenger categories, check-in is also available online, but boarding passes cannot be printed out and must be collected at the airport:

• passengers with infants and children;
• passengers with youth fare tickets;
• passengers with senior fare tickets;
• passengers who have agreed with the airline's fraud prevention procedures;
• and for all passengers who have a special service request in their bookings.

For some international flights, this feature is still limited.

Online check-in is available by the link.

You can cancel the online check in on Air Astana’s official website. On the home page, you need to open the tab “Book and manage” – “Online check-In”. You can also use the direct link below: Online Check-In.

If you do not use your flight, online check in will be cancelled automatically after departure of the aircraft.

Online check-in is available as early as 36 hours and up to 1 hour before the scheduled departure time.

Online check-in is available by the link.

Seat selection in the cabin is free except for the MySEAT special seat selection service.