Online check-in (with the ability to print boarding passes) is open for the following routes:
- Within Kazakhstan
- From Kazakhstan to Istanbul (IST), Batumi (BUS), Bishkek (FRU), Tbilisi (TBS), Antalya (AYT) (except KC595, KC597), Bodrum (BJV) (except KC559, KC567), Male (MLE), Podgorica (TGD), Tashkent (TAS);
- From Heraklion (HER), Amsterdam (AMS), Delhi (DEL), Dubai (DXB), Baku (GYD), Frankfurt (FRA), London (LHR), Bishkek (FRU), Istanbul (IST), Tbilisi (TBS), Batumi (BUS) to Kazakhstan.
Online check-in without the possibility to print boarding passes is open for the following international routes:
- From Kazakhstan to Heraklion (HER), Amsterdam (AMS), Frankfurt (FRA), London (LHR), Bangkok (BKK), Phuket (HKT), Dubai (DXB);
- From Seoul (ICN), Male (MLE), Bodrum (BJV) (except KC560, KC568), Antalya (AYT) (except KC596, KC598), Tashkent (TAS), Bangkok (BKK), Phuket (HKT) to Kazakhstan.
Online check-in is fully closed for the following charter flights:
- KC595/596 Almaty – Antalya – Almaty,
- KC559/560 Almaty – Bodrum – Almaty,
- KC597/598 Astana – Antalya – Astana,
- KC567/568 Astana – Bodrum – Astana.
- Kazakhstan – Sharm-El-Sheikh – Kazakhstan
Mobile check-in is open for the following routes:
- From Astana, Almaty, Ust-Kamenogorsk, Kyzylorda, Shymkent, Aktobe, Atyrau, Uralsk to other cities of Kazakhstan;
- From Tbilisi, Bishkek, Istanbul, Dubai, Amsterdam, Frankfurt, London to Kazakhstan;
- From Almaty to Batumi, Bishkek, Istanbul, Male, Tashkent, Tbilisi, Podgorica.