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For example: Baggage , Check-in

I need help checking in online. Who can help me?

1. It is necessary to make sure that the data entered on the site is correct.
2. Probably your airport does not have an online check-in option. 
3. You are trying to check in an unaccompanied child or passenger on a stretcher or have paid for an extra seat.


If you were unable to check in online, please do so at the airport check-in desks. Some airports (currently Almaty and Astana airports) have a self-check-in kiosk you can use in the terminal. 

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