Special Meals

  • How can I order a special meal?

    You can order a special meal 24 hours before departure by Call Centre, web form, WhatsApp, sales office, or online via "Manage booking" on Air Astana's website or mobile application.
    Special meals may not be available on certain routes.

  • Can I order a special meal online?

    Yes, you can — either during ticket purchase or later (no later than 24 hours before departure) via the “Manage Booking” section on the Air Astana website or mobile app, under the “Additional Services” tab.

  • When can I order special meals before my flight?

    No later than 24 hours before departure.

  • What types of special meals are available on board?

    Air Astana offers special meals tailored to your dietary needs, including vegan and vegetarian options, as well as meals for religious or medical requirements.
    You can find the list of special meals at the following link.

  • I have upgraded my class of service. Will the meal be the same as in business class?

    Yes, when you upgrade your class of service, your meal will be the same as for all business class passengers. You will receive the same level of service and menu.

  • Can I order a special meal for the children?

    Special meals are available for children. You can select the required meal type during ticket purchase or later via the “Manage Booking” section under “Additional Services”. You may also contact our sales office, call center, or reach us through WhatsApp channels to place an order or clarify details.
    Please note that special meals may not be available on certain routes.

  • Can I order kosher food?

    Air Astana offers special meals tailored to your dietary needs, including vegan and vegetarian options, as well as meals for religious or medical requirements.

    You can find the list of special meals at the following link.

  • Can I order diabetic meal?

    Air Astana offers special meals tailored to your dietary needs, including vegan and vegetarian options, as well as meals for religious or medical requirements.

    You can find the list of special meals at the following link.

  • Can I order baby food?

    Meals for children under 2 years old are provided on every flight. No pre-order is required.