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For example: Baggage , Check-in

I have not received my ticket via e-mail. Why?

If the payment was successful, but the tickets still need to be delivered to e-mail, please check your spam folder in your mailbox. If there are no tickets in this folder, you can ask the sales office, Chat on our web-site or Call Centre to duplicate mailing of tickets.  

Information and Booking Centre (Call Centre):

  • Tel. in Astana: + 7 (717) 258 44 77
  • Tel. in Almaty: + 7 (727) 244 44 77
  • WhatsApp consultant:  +7 702 702 00 74      
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