You can get the ticket once again before departure, you can send us a request via the link by writing to WhatsApp or via call centre, by applying to online chat on the website or Air Astana mobile app in the Account - Help - Online Assistant section. After the flight departure, a duplicate ticket is not issued, it is only possible to issue a confirming letter for ticket status on the website via the link.
Air Astana Call centre contacts you can find via the link
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