You can get the ticket once again before departure, you can send us a request via the link by writing to WhatsApp or via call centre, by applying to online chat on the website or Air Astana mobile app in the Account - Help - Online Assistant section. After the flight departure, a duplicate ticket is not issued, it is only possible to issue a confirming letter for ticket status on the website via the link.
Air Astana Call centre:
Almaty: + 7 (727) 244 44 77
Astana city: + 7 (717) 2 58 44 77
Mobile: + 7 702 702 44 77
WhatsApp consultant +7 702 702 0074, working hours: 24 hour.
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