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For example: Baggage , Check-in

How do I retrieve my e-ticket?

You can get the ticket once again before departure, you can send us a request via the link by writing to WhatsApp or via call centre. After the flight departure, a duplicate ticket is not issued, it is only possible to issue a confirming letter for ticket status on the website via the link.

Air Astana Call centre:

Almaty: + 7 (727) 244 44 77

Astana city: + 7 (717) 2 58 44 77

Mobile: + 7 702 702 44 77

WhatsApp consultant +7 702 702 0074, working hours: 24 hour.

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