Skip to main content

Help centre

calendar
For example: Baggage , Check-in

I already bought a ticket, but now I want to add baggage or select seats. How to do it?

To add baggage or select seats, go to Manage My Booking website or the Air Astana mobile app. In the "Manage My Booking" section, click on the "Services" tab and on the page that opens, you can choose the service you need.

  • MySEAT paid seat Bookings are available through "Manage booking" no later than 24 hours before departure;
  • the purchase of additional baggage (MyBAGGAGE service) is available online with a 30% discount at least 36 hours before departure.

Both services are available during online check-in, at sales offices, Call Center, Air Astana check-in desks before departure, or at the agency where was the ticket bought.


Detailed information about the rules for the provision and use of services can be found at the link.

 

Was this article helpful?