Skip to main content

Help centre

calendar
For example: Baggage , Check-in

Who gets the e-mail before the flight?

Passengers who book tickets online at www.airastana.com can receive an e-mail before departure. The e-mail will be sent to the e-mail address you provided when you booked your ticket online.  E-mails are sent to all individuals, so if a Booking was made for more than one passenger at a time, the owner of the e-mail address would receive multiple e-mails for each passenger in the group.  Pre-departure e-mails are sent only to passengers who have Bookings for suitable flights and dates and if sufficient seats are available.

Was this article helpful?