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What happens when my baggage is oversized/non-standard baggage?

The maximum size of each piece of baggage in the sum of the three measures (length + width + height) may be at most 158 cm. The carriage of baggage whose sizes exceed this limit is subject to prior confirmation and payment according to the published rates. To confirm, please fill out this webform.


Oversized baggage (1 piece larger than 158 cm in the sum of three sizes) on departure from Dubai airport will be accepted only at a designated OOG counter for an extra fee of AED 45. The DNATA service company will charge the fee.


Pets can be transported in the cabin by agreement with the airline, subject to the established rules and fare payment. A pet must be transported in a container with a maximum size of 30 x 47 x 27 cm or 29 x 43 x 26 cm for an Embraer flight. A passenger may carry only one container, the weight of which, together with the animal, maybe at most 8 kg. Animals may also be transported as check-in baggage or cargo in a special compartment of the aircraft at a fixed rate by prior arrangement with the airline.

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