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For example: Baggage , Check-in

What if I got a new passport, but my airline ticket was issued on the old one?

You need to make a Booking with the correct spelling of your name and passport number by contacting the airline sales office with your ticket and passport at the place of ticket purchase or the airline call center through Live Chat on the website or by the numbers below.

Air Astana Booking and Information Center Almaty: + 7 (727) 244 44 77г. Nur-Sultan: + 7 (717) 258 44 77 Mobile: + 7 702 702 44 77 WhatsApp consultant +7 702 702 01 48, working hours: Mon-Sun, 08:00 - 00:00

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