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For example: Baggage , Check-in

I accidentally entered the wrong passport number in Booking. How can I correct my flight ticket mistake?

To make changes, you will need to contact the place where you purchased your ticket or the call center via live chat on the website or by the numbers below.


Documents that are valid for transportation in Kazakhstan are listed here.


Air Astana Booking and Information Center Almaty: + 7 (727) 244 44 77г. Nur-Sultan: + 7 (717) 258 44 77 Mobile: + 7 702 702 44 77 WhatsApp consultant +7 702 702 01 48, working hours: Mon-Sun, 08:00 - 00:00.

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