It depends on the service.
- MySEAT paid seat Bookings are available through "Manage Bookings" at least 24 hours before departure. 24 hours before departure, a paid seat can be booked at online check-in;
- the purchase of extra baggage (MyBAGGAGE service) is available online with a 30% discount at least 36 hours before departure;
- airport Meet & Greet service available for booking no later than 48 hours before flight departure (not later than 12 hours before departure for Almaty - Nur-Sultan and Nur-Sultan - Almaty destinations).
Special meals are booked by 24 hours before departure.
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