- Option 1
Via the Remed Assistance Service Company
The Service Company arranges the medical care 24/7 and covers the costs.
Required steps:
Report the insured event to the Service Company using the numbers indicated in the insurance policy.
The service company clarifies the case's circumstances and arranges medical care for the client in the most convenient way.
The insured client receives medical care.
The service company reimburses the costs to the client on behalf of the Amanat IC.
Territory
For calls
For WhatsApp, IMO, Viber, Telegram messages
Entire world +90 242 310 28 26, +90 531 250 45 96 and/or +7 916 488 51 85, +41 78 856 07 42
Turkey +90 242 310 28 24, +90 531 250 45 96 and/or +7 916 488 51 85, +41 78 856 07 42
The Arab countries (Egypt, UAE and others) +2 022 413 73 25, +2 010 663 634 44 and/or +2 010 235 438 38, +41 78 856 07 42
- Option 2
The insured pays for the medical expenses on his own.
The insurance company reimburses expenses upon arrival in Kazakhstan. Required steps:
The insured person independently applies for medical assistance.
The insured person pays medical expenses. He keeps the originals of medical documents, invoices and receipts for further submission to Amanat IC.
Within 3 (three) business days from the day of the insurance event, the insured person notifies Remed Assistance Service Company or Amanat IC about the insured event.
Within 30 calendar days after returning to the Republic of Kazakhstan, applies for reimbursement of their expenses.
The insured person receives compensation within 15 working days after submitting documents.