Astana
Nursultan Nazarbayev International Airport
Terminal 2, floor 2, Air Astana office
Tel: +7 (7172) 286 478
Working hours: 08:00-21:30 daily
Acceptance: not later than 2 hours before departure
Issuance: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Almaty
Almaty International Airport
Terminal, floor 2, Domestic Departures Hall, Air Astana office
Tel: +7 (727) 270 30 53, +7 (727) 270 31 40
Working hours: 08:00-22:00
Acceptance: from 08:00 to 21:30, not later than 2 hours before departure
Issuance: from 08:30 to 22:00, not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Aktau
Aktau International Airport
Terminal 1, floor 2, Air Astana office
Tel: +7 (729) 260 97 37
Working hours: 09:00-21:00 daily
Acceptance: not later than 2 hours before departure
Issuance: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Aktobe
Aktobe International Airport
Terminal, floor 2, office 2, Air Astana office
Tel: +7 (713) 222 95 66
Working hours: 10:30-17:00 daily, lunch break: 13:00-14:00
Reception of mail: not later than 2 hours before departure
Delivery of mail: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Atyrau
Khiuaz Dospanova Atyrau International Airport
Terminal, floor 2, office 2, Air Astana office
Tel: +7 (712) 220 92 75
Working hours: 14:00-20:00 daily
Lunch break: 13:00-14:00
Acceptance: not later than 2 hours before departure
Issuance: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Karaganda
International airport of Karaganda "Sary-Arka",
floor 2, FlyArystan office
Tel: +7 (721) 2428613, +7 (771) 7710045
Working hours: Mon, Wed, Fri 13.00-01.00; Tue, Thu, Sat 10.00-22.00
Delivery of mail: 1 hour after arrival
The recipient must present the original identity document
Kostanay
Kostanay International Airport
floor 1, FlyArystan office
Tel: +7 (714) 257 61 89
Working hours: from 12.00 to 14.00 and from 15.00 to 17.00
Reception of mail: no later than 1.5 hours before departure
Delivery of mail: 1 hour after arrival
The recipient must present the original identity document
Kyzylorda
Kyzylorda International Airport "Korkyt-Ata"
Terminal, floor 1, Air Astana office
Working hours:
Monday: 08:00-08:20
Tuesday: 08:00-08:20, 13:00-15:00
Wednesday: 08:00-08:20
Thursday: 13:00-15:00
Friday: 08:00-08:20, 13:00-14:00
Saturday: 08:00-08:20, 13:00-14:00
Sunday: 08:00-08:20, 13:00-14:00
Acceptance: not later than 1.5 hours before departure
Issuance: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Pavlodar
Pavlodar International Airport
Aviagorodok, 1, floor 2
Tel: +7 (718) 270 47 57
Working hours: according to flight departures
Reception of mail: no later than 1.5 hours before departure
Delivery of mail: 1 hour after arrival
The recipient must present the original identity document
Semey
Semey International Airport
Terminal, domestic departures hall, 2nd floor, FlyArystan office
Tel: +7 (702) 702 18 44
Working hours: according to flight schedule
Acceptance: the service is temporarily unavailable
Issuance: not earlier than 30 minutes after arrival
The consignee must be ready to verify his identity
Turkestan
Turkestan International Airport
Airport terminal 2nd floor (right side), FlyArystan office
Tel: +7 (702) 702 19 66
Working hours:
Monday 10:00-18:00
Tuesday 06:00-12:00
Wednesday 08:00-13:00
Thursday 16:00-20:00
Friday 08:00-13:00, 20:00-01:00
Saturday 16:00-20:00
Sunday 17:00-00:00
Acceptance: the service is temporarily unavailable
Issuance: not earlier than 1 hour after arrival
The consignee must be ready to verify his identity
Uralsk
Uralsk International Airport
Terminal, floor 2, Air Astana office
Tel: +7 (711) 293 97 90
Working hours:
Monday 07:00-14:00
Tuesday 08:30-14:00
Wednesday 07:30-14:30
Thursday 07:00-10:30
Friday 15:30-18:00
Saturday 07:00-14:00
Sunday 17:00-20:00
Acceptance: not later than 2 hours before departure
Issuance: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Ust-Kamenogorsk
Ust-Kamenogorsk Airport
566 Bazhova St., floor 1
Tel: +7 (7232) 54 24 10
Working hours: according to the flight schedule
Acceptance: no later than 2 hours before departure
Issuance: 1 hour after arrival
(Mail is not accepted during flight handling)
The shipper and consignee must be ready to verify their identity
Shymkent
Shymkent International Airport
Terminal, floor 1, Air Astana office
Tel: +7 (725) 245 50 31, +7 (725) 245 50 54
Working hours: 10:00-22:00 daily
Acceptance: not later than 2 hours before departure
Issuance: not earlier than 1 hour after arrival
The shipper and consignee must be ready to verify their identity
Bishkek
Avia Travel Club
st. Moskovskaya, 86
Tel: +996 (312) 301 689, mob: +996 (552) 315 050
Working hours: Mon-Fri, 9:00-18:00
Reception of mail: no later than 6 hours before the flight
Delivery of mail: the next day after arrival
The recipient must present the original identity document