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For example: Baggage , Check-in

I have a positive PCR. What to do with the ticket?

Check with your travel agent or our offices for free rebooking.  The conditions apply when a positive PCR test result is provided.

Air Astana Booking and Information Center Almaty: + 7 (727) 244 44 77. Astana: + 7 (717) 258 44 77, Mobile: + 7 702 702 44 77, WhatsApp consultant +7 702 702 0074, working hours: Mon-Sun, 08:00 - 00:00.

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