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For example: Baggage , Check-in

What is the validity period of the ticket for making a refund?

On the territory of the Republic of Kazakhstan the ticket is accepted for a refund within 1 year:
• from the date of issuance of the ticket, if no portion of the ticket has been used;
• from the day of commencement of transportation, if one of the ticket sections has been used.

In Kazakhstan, an application for a refund on an unused ticket, its part, a paid baggage receipt or a Miscellaneous Charges Order is accepted by the Carrier during the validity period of the document, but not later than 30 days after the expiry of this period (i.e. within 1 year 30 days).

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